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SHIPPING:

Orders are shipped via USPS.  For expedited shipping, special instructions, or to use your UPS/FedEx account, please contact us.   

FREE SHIPPING promotion:

Promo valid only for orders shipping within the continental US.  

7-10 business day expected delivery from shipping date via USPS. 

*additional time may apply during holidays and weather related delays. 

RETURNS, REFUNDS and EXCHANGES: 

Should you change your mind about your purchase, please contact us.  Buyer is responsible for all shipping costs applicable to the exchange and/or returnPlease note, all items sold under the "free shipping" promotion - the cost of shipping will be deducted from your refund amount once the items have been received at the studio. 

INTERNATIONAL ORDERS: 

All international orders are subject to import taxes, VAT and/or other customs fees upon delivery.  These fees are not included in the shipping fee.  It is the buyer's responsibility to pay any applicable taxes. We do not issue refunds for failure to adhere to international customs and import rules/taxes/laws. 

All items are carefully inspected and packaged prior to shipment. Items packed by Dick Cherry's staff are documented and kept on file. Seller is not responsible for damage during transit, or lost items by the shipping company.  All matters must be resolved with the shipping company. 

COPYRIGHT and LEGAL: 

We protect and defend our copyrighted and trademarked works, including, but not limited to, drawings, paintings, prints, photographs, text, website, marketing materials, packaging, products, and designs. Unauthorized use of our copyrighted and trademarked materials is strictly prohibited. All content, images, designs, products, and trademarks belong to Dick Cherry/Lee Gren and Jill Warner and are valuable assets of K10 Studio and Dickcherry.com.

FAQ

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